[Resolved]  EaseMyTrip.com — ticket status

I booked 1 ticket from new delhi to srinagar on 12th mar 2020
Booking id is emt71852830
Even though the money (1864 rs) has been deducted from my bank account yet the booking status not confirmed. I checked the pnr status but showing that invalid pnr (L6ki5k) and and invalid flight no. (I5-709)
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. Please check and send the ticket on my email id.

[protected]@gmail.com
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May 16, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Mar 15, 2020
Updated by Kuchey
Dear team,

I booked 1 ticket from New Delhi to Srinagar on 12th Mar 2020
Booking ID is EMT71852830
even though the money (1864 rs) has been deducted from my bank account yet the booking status not confirmed. I checked the PNR Status but showing that Invalid PNR (L6KI5K) and and invalid flight No.(I5-709) Please check and send the soft copy of ticket on my mail id

Regards
Mudasir majeed
Verified Support
Apr 12, 2020
EaseMyTrip.com Customer Care's response
Dear Sir/ma'am,
Greetings from EaseMyTrip
We would like to inform you that your provided pnr is showing us confirmed in our portal. If there is any changes you will directly receive message from the airline side.
Regards
EaseMyTrip
Complaint comments 

Comments

I've booked indigo flight tickets on easemytrip. Money is debited and I've received a mail from easemytrip stating that my booking is still pending.
Booking id : EMT71851541
I'm flying the next day itself and I haven't received my ticket confirmation yet. Kindly look into it at the earliest. I don't have time and it's very urgent .

EaseMyTrip.com Customer Care's response, May 6, 2020
Verified Support
Dear EaseMyTrip patron,

Greetings From EaseMyTrip.

We would like to inform you that your booking was confirmed and status was already updated.

Kind Regards,
EaseMyTrip Team
011-43030303/011-43131313 (Available 24X7)

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