[Resolved]  EaseMyTrip.com — Bookings of flight tickets

Address:	New Delhi, Delhi
Website:	www.easemytrip.com

Hi,
My name is vivek, few days back on 18th of june we tried to book 8 tickets from mumbai to delhi from easemy trip, somehow transaction couldn't process and money deducted from my bank account. We tried calling customer care many times but no one picked the call. On the website they have mentioned services of 24x7 which means someone should have taken the call. We dropped them an email on the same day explaining the situation but they didn't bother to respond on the same day and they replied back on next day 19th june. Since my money was jammed with them and balance was low i couldn't book another ticket and kept waiting for my amount (33, 264 rs) to be refunded. Finally when i had no option i ended up booking the same tickets in 60, 000 which is just double for what they promised me. Still they unable to refund my amount and saying it is with the bank. I inquired in bank and they are saying amount is with merchant only. Please advise how can i get my money back plus compensation of the amount i lost due to easemytrip careless. Thanks

Regards,
Vivek