[Resolved] EaseMyTrip.com — change date travel | |
I book ticket for my son in law and try to change date of travel send email and call 8 times to find out cost and option i have but call center hang up my phone 3 times some one call me in half hour no one did or reply mail 21-6-19 and travel date is 24-06-19 need to change travel date i think they want money afGmail Mahendra patel [#3261021]: EMT58166359 3 messages EaseMyTrip Fri, Jun 21, 2019 at 10:24 AM Reply-To: [protected]@easemytrip.com To: [protected]@gmail.com Mahendra patel, Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies. Ticket ID: 3261021 Subject: EMT58166359 Department: [protected]@easemytrip.com Type: Issue Status: Open Priority: Normal You can check the status of or update this ticket online at: http://support.easemytrip.com/index.php?/Tickets/Ticket/View/3261021 Kind regards, EaseMyTrip -- Ticket summary: Mahendra patel: i need to change dates on my flight [lease let me now option i have mahendra patel Helpdesk: http://support.easemytrip.com/index.php? Mahendra patel Fri, Jun 21, 2019 at 11:20 AM To: EaseMyTrip i am still watting please let me know and date going to be 7, 8, 9, july how much cost me mahendra [Quoted text hidden] Mahendra patel Fri, Jun 21, 2019 at 4:38 PM To: EaseMyTrip i am talking on phone since this morning and nothing happen yet they giving me diffrent answer i need to know change ticket and how long it will take please reply this email or tell your superviser call me [protected] person tell me they send email to airindia about change date please send me that mahendra patel ter that no help Was this information helpful? | |
Jul 26, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jun 24, 2019 EaseMyTrip.com Customer Care's response Dear sir, Greetings from ease my trip We would like to inform you that we already advised you that the seats are sold out for the dates which you have mentioned on the mail chain. for any further assistance or any quiry, you can ping us on our whats app escalation number [protected]. so that we can assist you accordingly as per your satisfaction. | |
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