[Resolved] EaseMyTrip.com — Cheating, forgery and non refund of tickets. | |||
HI We have not received the refund of the tickets booked from Easemytrip.com. Let us have the email id wherein we can send the entire mail conversations on refunds. Mail no 1 from easemytrip at 11.03 which says (a) Thank you for transacting with EaseMyTrip, Your Booking (BET[protected]) is under process and E-Ticket will be sent to you shortly by a separate e-mail. Note: Your Tickets are not yet confirmed and would be refunded automatically, if seats would not be available in the same class booked by you (b) PNR and ticket numbers are not mentioned which means the tickets are not booked. (c) We called Indigo and easemytrip.com company and only confirmation that the tickets were not booked, we booked the tickets with Makemytrip. Mail no 2. – Ticket confirmation from Easemytrip at 1.50 pm for a flight of 3.50 pm. (A) Do you think anyone would wait for 3 hours for a confirmation when the date of travel is the same day (B) Only on due confirmation from your office that the tickets are not booked we booked from another website. Mail 3: from Shyam: 1. Manipulated the 11.03 mail and sends it back to us by deleting the following statement from the mail: Thank you for transacting with EaseMyTrip, Your Booking (BET[protected]) is under process and E-Ticket will be sent to you shortly by a separate e-mail. Note: Your Tickets are not yet confirmed and would be refunded automatically, if seats would not be available in the same class booked by you. 2. He forgot that the mail did not have PNR and ticket numbers are not mentioned and shows that there was no issue from your end. Please contact us on ganesh.[protected]@nauvata.com Was this information helpful? | |||
Dec 15, 2018 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 EaseMyTrip.com Customer Care's response Dear Sir, Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority. | |||
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