[Resolved] EaseMyTrip.com — money not refunded

vaibhavg9407

Address:

Kolkata, West Bengal

We booked two tickets from kolkata to lilabari airport on the 23rd of december, 2019. The flight did not land at the destination and we were told we will get a full refund, with a written document.

However, easymytrip has still not refunded me the money, even after more than 60 days since the ticket was booked. They keep saying that they are waiting for alliance air to refund them, but other passengers who traveled with us got the refund long back.

I need the money refunded asap but the company is not even responding to my e-mails and putting me on hold for 20 minutes in the hopes that i hang up. Please help me with this.

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Apr 8, 2020

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

We request you to kindly provide us with your booking details. So that we can get this checked and assist you on priority.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)