[Resolved] Easemytrip.com — No refund reflected in account
I tried booking flight tickets on www.easemytrip.in on 30 November 2016. The transaction was successful on my end and I received a booking confirmation regarding the same. However 2 hours later, my transaction was rejected citing unavailability of seats. The refund was supposed to be automatic but after 10 days and dozens of phone calls later, i still haven't received my refund. The details are attached in the two screenshots.
Complaint marked as Resolved Dec 12, 2018
[Dec 13, 2016] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified SupportEaseMyTrip.com Customer Care's response, Nov 06, 2018
Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
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