[Resolved] EaseMyTrip.com — played fraud with passenger

[Resolved] EaseMyTrip.com — played fraud with passenger

B Benazir sayyed from Rajsamand, Rajasthan

My name is benazir.. Ease my trip is not trustable site.. Isne mere sath fraud liya hai... Muje delhi to bikaner ki 25 jan 2018 ki flight book krwani thi 4 logo ki. Jo ki mene16 jan 2018 ko book ki... To mene ease my trip ko choose kiya... Or mene 2-2 aadmi karke ticket book karwayi.. Ek ticket jo ki meri 2 aadmi ki thi wo confirm ho gyi lekin agli hi ticket jo ki mene dusre do admi ki krwayi wo mere pas pending ticket ka mail aaya... Or mere account se pese bhi cut gaye.. Or jab mene inhe call kiya to ye bolte hai ki ye airline ki taraf se reject ki gayi hai... Jab mene air india help line me call ki to air india ki help line ne mujse costomer ka last name pucha wo unhe show nahi ho raha tha... To akhir me unhone munse pnr no. Mannge... Or wo bhi ticket me show nahi the... To unhone kaha ki aap easemytrip pe pata krke bataiye fir hm aapko rejection k bare m inform kar payenge... Fir mene emt pe call kiya to unhone kaha ki aapko pnr no. Nahi mil skte... Mudde ki baat 1) mobile apps me jab bhi jate hai to seat ki aviability ke bad m booking process start hota hai. Seat aviable thi jab hi proccesor me booking start hoti hai.. Jab site aviable thi or paisa kata to waha pe rejection ka sawal kaha se aata hai... Mobile apps me jab bhi jate hai to site ki aviability ke bad m booking process start hota hai.. Jab sites ya booking reject ho gayi h to mere a/c se pese kese kate?? 2) ye khete hai ki 7 days ke andar muje refund milega.. Agar mere account ka bal 0rs ho to m ab aage ki tickets kese karwau??? 3) jese jese din kam hote hai vese vese ticket charges badhte jate hai jo ticket 10500 ki thi wo muje 14740 ki padi... Ab uska lose bhi to muje hi uthana pada... Ye log apne passengers ke sath bhut fraid karte hai... Aaj mere sath hua hai... Kal kisi or ke sath hoga... Ye fraud ka silsila khtm hona hi chahiye.. Ye log ese hi fraud karke customer ke paisa block karte hai or dusri jagah apni income badhate hai.. I want justice... Muje meri family or passenger ko jo mental disturbance hua...16 jan ki raat se hame pareshani hui uska damages hame chahiye... Hamara lose ho gaya 10500 rupay jo mere block ho gye 7 days ke liye... Or jo ticket ka extra charge laga inn sab damages ka payment hame chahiye... Was this information helpful? No (0) Yes (1)
Dec 4, 2018 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 EaseMyTrip.com Customer Care's response Dear Sir, Apologise for the trouble caused. Your tickets were rejected due to the non-availability of seats in the same fare and in the same class. Due to the fare difference as well your tickets has been rejected. We assure you that you will not be facing any such issue in future. For any assistance or for any query you can ping us on our whats app number [protected] or you can drop us an email on [protected]@easemytrip.com so that we can assist you in a better way. We assure you that you will not be facing any such problem in future.
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