[Resolved] EaseMyTrip.com

[Resolved] EaseMyTrip.com — Refund fraud

A Anandskr

I have booked ticket from easemytrip indigo flight pnr HHKTWP. As the flight reschedule by indigo and show plan B for cancellations without any charges .so i have cancelled the flight ticket pnr HHKTWP and they show the refund amount 6264 . I have approached easemytrip refund and they send the email stating rs 2286 only. They refund only 2286 .i have called to there customer care they only replied i have informed the concren team. My only question is indigo sent me email with refund amount 6264 why i only got 2286 .why easemytrip take extra 4000. This is fraud. Request you to look into the issue and refund the amount given by indigo i.e 6264 Thanks and regard Anand Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jul 29, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We regret the inconvenience caused to you. We have forwarded your query to our concern authorities and you will get revert shortly. Kindly co-operate with us till that time. Your patience is highly appreciated Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) Verified Support Aug 21, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We have processed the balance refund. Amount will reflect within 5-7 working days in your same mode of payment which was used by you at the time of issuance. In case of any further assistance, please write us on [protected]@easemytrip.com Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7)
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