[Resolved] EaseMyTrip.com — refund not initiated.

67419106

from Hyderabad, Telangana

Address:

AYODHYA NAGAR QUTHBULLAPUR, 500055

I have booked a ticket from hyd to jaipur and the travel date was 4th may and i could not make it. Its a indigo flight and on 5th i have received a message from indigo on 5th that a refund of 750 taxes have been done. I have informed the same to the ease my trip on 5th may. They ssid refund will be initiated within 7 days. Its being 2 months i did not receive the refund. Contacted them several times and they say it will be done and itd not done till now.

Please help me and others who are facing the same problem due to these mean companies who fools the customers everyday.

Booking id:emt54526854
Ticket number:liiw4n/1/1

Thanks
Ravi karan dwivedi

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Aug 14, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

EaseMyTrip.com Customer Care's response Dear Sir,

Greetings from EaseMyTrip!!!

We would like to inform you that your refund has already processed from our end. We hope you have got the refund as well. For any further assistance or for any query you can ping us on our whats app escalation number [protected] we will surely assist you on priority.