[Resolved]  EaseMyTrip.com — Refund not received -EMT71416854

03 – March -2020 – Ticket Booking –Booking ID: EMT71416854
DXB- CNN- Goair Flight PNR : B3JFRI
Amount Charged: 13, 494.00 Rs (725.34aed)
19-March -2020 - Cancelling Requested
20-March-2020 - Cancellation Accepted
Refund Promised: 9596.00
20-March-2020 - Amount received 4, 324.83 Rs
(209.63AED @asper 28/5/2020 rate)

Balance 5, 271.17Rs not received
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
May 30, 2020
EaseMyTrip.com Customer Care's response
Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Thank you for writing your query to us.

As checked and found that as per airline cancellation policy refund already has been done. Airline processed refund after deducting cancellation charges. We haven't received full refund from the airline against your PNR.

All reservations done through our website are as per the terms and conditions of the concerned airlines. Any modification, cancellation and refund of the airline tickets shall be strictly as per the policy of the concerned airlines.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    314
    Resolved
    767
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information