[Resolved]  Easy Cabs — Re : Taxi was not having much fuel even to reach the Railway StaTion in Delhi

Address:Hyderabad, Andhra Pradesh

Hi, My name is Vineet Agarwal. I booked Easy Cab on 7th of December from Noida Sector 12/22 near Stadium to Nizammudin Station Delhi. Total distance is around 12-13 kms and in the morning it hardly takes 15 mins to reach there. My train for Hyderabad was at 6:30 am in the morning and we started off at 5:30 am. I asked the driver why your cab Fuel Meter Reading is showing Empty? In reply he said "arrey saab yeh toh abhi 40 kms aur chalegi". Well anyways I asked him refuel it he said will do it once I drop you. Exactly before 3 kms on Delhi Noida Highway the car stopped and the driver was clueless what to do. I asked him to call for another taxi or some help as my didnt had much time to catch the train. Driver was dumb and said Sir call is not reachable. No one stopped to give us a lift. Luckily some person stopped to ask an address and I pleaded him to drop me and he dropped me kilometer behind the Station and I just reached on time to catch hold my Train. Because of the carelessness of the Cab driver I would have missed my train. I was really annoyed and didnt wanted to give a single penny to him but paid the bill and moved. I called Easy Cabs Customer Care but there also they said file this problem online. Now tell me do you have provisions to deal with such problems or you want your customers to suffer because of the carelessness of the drivers? My Booking Details are - ID : A[protected] Car No : HR 55T 3960
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Aug 14, 2020
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