[Resolved]  Easy Cabs — Driver went to repair puncture never returned left us stranded

Address:

Pune, Maharashtra

I had booked EasyRide Cab for 2 way journey from Pune to Mumbai and return for 23rd July 2015. While returning from mumbai, the easyride car got puncture at 0.5 km after start of expressway to pune. First of all the spare tyre was also puncture, in long journey the driver should at least check the spare tyre The driver took the spare type went for repair and told he will return in 30mins After 1 hour we started calling his number, first he told returning in 10mins Later his phone was switched off and the easyride people everytime told wait 10mins driver is coming. We waited 2 hrs but driver didnt return, then Express way patrolling police came helped us take a new bus We also asked easyride can they provide seperate cab as we were left stranded on expressway, but they didnt help told we dont have other cab wait for driver. Will never book easyride, really unprofessional with uneducated rash driving drivers . Booking number - 12580 Date of Journey - 23/7/2015 Journey - Pune to Mumbai and return