[Resolved]  Easy Mobile Recharge — amount deducted but recharge not done

Address:Kanchipuram, Tamil Nadu, 603102

I recharge my sun direct at easy mobile recharge web site online, amount was deducted but recharge not success, now tv is not working, easy recharge is working very bad, recharges and other payments is not working in easy recharge, toll free number also not available on their web site, please refund my amount
Sun direct
No : [protected]
Order no:93632552
Date: 09.01.2018
Time :21:31:03
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Feb 10, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge request has been correctly processed. Please find details for your order below:

Order Number:93632552
DTH Number:[protected]
Order Time:[protected]:32:52
Operator:SUN DIRECT,
Amount:260
Reference:[protected]
Order Status: Recharged

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

Am recharge dis no. [protected]
On 26/01/2018 with 498/- from Andrabank debit card but recharge not successful amount debited from my account. Not refunded till date

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