[Resolved] EasyMobileRecharge.com — recharge not success

praseethak.mohanan

from Mumbai, Maharashtra

Address:	Pathanamthitta, Kerala, 689101
Website:	eassy mobilrecharge

My recharge was not conformed. But rs 597/- balance was deducted in my account. So please check and refund my balance. Just recharged in 199 offer. Because of network issue not successes in 199 plan and didn't get conformation message so i will try 3 times, recharge not conformed. But total 597/- balance was deducted in my account. Kindly please check and refund my balance

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Jan 29, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Dec 29, 2017

Updated by praseethak.mohanan My recharge was not conformed.but rs 597/- balance was deducted in my account.so please check and refund my balance. Just recharged in 199 offer . because of network issue not successes in 199 plan and didn't get conformation message so I will try 3 times, recharge not conformed.but total 597/- balance was deducted in my account.kindly please check and refund my balance

Verified Support

Dec 29, 2017

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com