[Resolved]  EasyMobileRecharge.com — recharged for the mobile, amt has been debited but recharge has not done yet

Address:P244 mgr 1st street, Mmda colony, arumbakkam, Chennai, Tamil Nadu, 600106

Hi team,

I have recharged yesterday on vodafone network for rs349 including gst 357. As of now, i haven't received the amount. Pinged the team through chat but no response. Worst service i have ever experienced.

Try to reply or mail regarding this else refund the amount.

Recharge done for the number [protected].

If this is not resolved i would like to escalate it

Thanks,
Swapna
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May 16, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Apr 21, 2019
Updated by Swapna padmanabhan
Hi,

FYI
Apr 21, 2019
Updated by Swapna padmanabhan
I got the reply below from the forum,
*********
Dear Customer,

As per your provided details you have placed your recharge request at some other website ezRecharge.in Kindly contact with them to know about your order status.

Thanks

[protected][protected]
Support Executive Team
EasyMobileRecharge.com
*****

What has to be done next...

I need my money 357rs including gst.

Please help me!

Regards,
Swapna
Complaint comments 

Comments

I was recharged my phone on Tuesday the amount was credited but not recharged I want to get back my money my number was [protected] I was recharged twice you was take money on my account but not recharged please help me to return my money
Thalapathi VJ's reply, Apr 27, 2019
I was recharged my phone number 6384969917 in my account it was debited but not recharged my phone number please help me sir
I just recharged for my number [protected] for 50/- money got deducted but recharge didnot happen.. Kindly check the same and refund.

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