[Resolved]  eBay — Ebay scammed my money

Address:	Mumbai City, Maharashtra
Website:	www.ebay.in

Claim id : 1727706 paisapay id : [protected] so i ordered a handset oneplus one but seller sent me a mouse. I call ebay and they raised a claim for me next they told me to upload pictures for it i do so they told me to reship the item to the seller. I reship the item on sellers address also provide ebay the tracking id. Next ebay called the seller and ask for solution seller told ebay that he giving a replacement for the product but i want my money back as i purchased the same item from another vendor. On 24/5/2016 ebay closed my claim with this remarks: we have checked the details of your claim and have noticed that the claim filed by you is excluded from eligible transactions for filing a claim under ebay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your refund request has been rejected. For more information on the non-eligibility criteria to file a claim, kindly check the below mentioned link:http: pages. Ebay.In/help/ebay-guarantee. Html#noneligible in this case, my best advice to you is to contact your seller and resolve the matter amicably. Your understanding and co-operation is highly appreciated in this matter. I called ebay again they told me to wait 48 hours and their agent will call me back.48 hours passed i called ebay they told me same thing over and over to wait 48 hours again i ask them if they can transfer the call to their supervisor, now here what their supervisor told me. Supervisor-i checked your claim details and i see your claim has been closed and we cannot help any further in this claim. Me - but i didn't get my money back. Supervisor - you can call the seller about this but ebay cannot help in this situation. Me - i bought throught ebay not from any individual seller ebay should protect my money. Supervisor-you have to call seller about the refund if he told us to give refund then we can give you refund only. I called the seller here's the conversation between him and me, me-hello i want my refund for this order and the paisapay id is [protected] seller-ok hold on let me check me-sure take your time seller (After 8min of hold)-you just got scammed*dont call me back. (Ends the call) i trying to recall the seller again but number was busy all the time. So what should i do in this situation please help should i go to police or consumer court/cyber crime section about this.
I have recorded seller and ebay calls last few days so i have enough evidence to file a case against ebay in court.
Should I got to Court about this? as Ebay is not working on my claim anymore they just enjoying my money.