[Resolved] Ebay.in — Bad product sold by eBay. in | |||||
This is in regards with HTC m9 plus phone purchase from ebay. in website through Sarf trading, bill number [protected], dated 16 October. When the phone came it was packed however when we started using the problems started, when kept on charging it was getting over heated, then it showed charged 100% and after some time it showed battery at 60%, which means there is a charging, battery issue. When connected to internet it said update software, so uptated software, again got the same message and suddenly there was no network on the phone. Checked the sim card noo issues it was work in another phone. Tried manual network setting, it was only searching for network. Visited Vodafone gallery to chrk if sim was fine they said its okay no issues with the sim. Also tried another sim still it says no network. Then on 26 October took the phone to HtC repair centre they told you need to speak with eBay. Called up eBay contact centre spoke with Rajeev Sharma and there was no help from him at all he kept on saying speak with Htc and get a letter, so everyone is trying to pass it to other person. Htc refuses to exchange or return the phone says eBay is not authorised to sell Htc products which means eBay is not selling a genuine products they are just fooling us. Never expect a international brand like eBay doing such kind of business I demand return of the phone and have my money back. U can contact me on [protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 28, 2015 eBay.in Customer Care's response Hi Sabajaj, We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you. Thanks & Regards, Team Ebay | |||||
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