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Ebay.in — Delivered duplicate 32gb memory card and not replacing the memory card or not refunding amount.

Address:560037
Website:www.ebay.in

On[protected] i have ordered an item (Samsung evo 32 gb microsd sdhc memory card) via online worth rs 567 through payumoney.The paisapay id for the transaction is [protected].The product i received is duplicate and i did not even receive the bill from the courier.I spoke to ebay customer care and they keep on saying that "according ebay terms and conditions your product is under warranty but not for replacement or cash back".I went to samsung service center and he mentioned as the product is duplicate samsung is not responsible and it is not going to assist buyer in any way.I conveyed the same made samsung service center employee speak to ebay customer but ebay people kept on saying that thay need certificate stating that the purchased product is duplicate but samsung service customer care told that they will not be providing any certificate.

Please take action against ebay for selling fake products through their site.
Mailid:[protected]@gmail.com
Phno: [protected]
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Dear elukish

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
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I had purchased 64 gb memory card from ebay, they delivered me a duplicate memory card i had called so many times they are denying to accept my return and refund request by telling the product is. under manufacturer warranty...i need help
The PaisaPay ID [protected]
Acc. No. [protected]
Area pin : 411041
Reply
eBay.in Customer Care's response, Dec 17, 2016
Verified Support
Dear dipak indrale,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

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