[Resolved]  Ebay.in — Faulty internal hard drive provided and no replacement from ebay

Address:	Mumbai City, Maharashtra, 400022
Website:	www.ebay.in

I have recently purchased an internal hard drive from Ebay on 18th Feb 2016 “PaisaPay ID: [protected]”, the item got delivered to me on 20th Feb 2015 “Item Number:[protected]”. When my engineer came to install the hard drive he said that it is not working properly and asked me to replace the item. I asked for a replacement under Ebay guarantee and lodged a complaint on 21st Feb 2016 the following day. I got a message from Ebay that they will get back to me within 5 days but I needed the replacement urgently so I myself contacted their customer support on 23rd Feb 2016 and asked the status, they said that we are not responsible for the same & you should contact the seller yourself or give the product to manufacturer service centre which was not at all acceptable by me as I have purchased of so high value, I didn’t use it for a single day So Ebay should help me to replace my item like amazon and flipkart. I am feeling really torturous right now as Ebay is not replacing my item & the customer support experience was very bad as the agent didn’t help me to get all my answers & disconnected the chat. Ebay is only interested in making profits and have no interest or care for their consumers. Please sue Ebay immedietly and shut down their services.