Ebay.in — Iphone 8g 4s Refund userid nigapiyu

Address:	Kanpur, Uttar Pradesh, 208012
Website:	ebay.in

Dear Sir, i had purchsed one apple iphone 4s 8 gb in the month of september 2015.During warranty period it showed some problems which have been communicated through telecom to your personnnals and so the warranty claim was raised for refund.I had subbmitted the POD copy as per directives through mail and the material was sent through blue dart courier for which the acknowledgement of the material recieved by the seller in Bombay sakinaka as a confirmation was recieved on 19th of dec through message.The POD copy is also enclosed here with for your ready referance.Through my telecom descussion with your ebay representative it was confirmed that from the date of submission of POD copy the money will get refunded within 10 days.Sir, more than one and a half months have passed I have contacted several times in ebay customer care every time they ensure me with a request to wait for 3 days, 1 week, 4 days but till date no refund has been made.I do not understand that in whaT CAPACITY my refund has been held when all the document have already been submitted and all formalities done from my end? and my last disscussion i had with two seniour team leaders with their assurance to wait till 29th of jan and another team leader's assurance till 9th of Feb. Anybody please explain how long customer has to wait and what the customer should do in such circumstances with no fault of his, all the delay is being made from your end and nobody is giving the resolution instead every time i am calling and your customer support people are asking for some more time every time.
I'm really fedup and surprised by such unprofessionalism of your company people. What i want now is my refund without any delay.
Kindly look into the matter on top priorty and provide the resolution immediately
The above is for your kind information and promt action please.Thanks and regards Piyush Nigam [protected], [protected] ebay username(nigapiyu).