Ebay.in — Mi power bank 10400mah

Website:

www.ebay.in

I ordered MI Power Bank from eBay.in on 23/04/2016 and made the online payment of Rs. 590/-. On 27/04/2016, I received a message that your product is successfully delivered but neither I received the product nor any delivery boy contacted me. I tracked my order and it showed that it has been delivered and received by some person named Ganesh. I contacted the eBay but reaching them is next to impossible thing. I went through their policies and discovered that they have eBay guarantee claim for the products which are received, so I raised a claim there but it has been too long and I have not been contacted by eBay through any medium. And whenever I tried to call their customer support, their executives are busy with handling other clients and asked to hold on which in the end makes us frustrated and forced to hang up. I have tried every way to reach them and track about my order through courier company (Blue Dart), seller (rockingdeals - technix) and eBay but no one has responded positively.

I am raising this incident not for refund but the mental torture I have gone through all this time and this company is not even bother about its clients who in a good faith paid them before the delivery of products. Their customer service is too bad and is impossible to reach them through any mode.

Item I.D.[protected]
Buyer I.D. - scho24630
Seller I.D. - rockingdeals-technix
ebay guarantee claim I.D. - 1963559
PaisaPay I.D. - [protected]

Thanks,
Suraj Choudhary