Ebay.in — Paisapay prepaid remittance

Address:	New Delhi, Delhi, 110019
Website:	ebay.in

Dear sir/madam,
My ebay account id is babba_in and my email id is roma.[protected]@gmail.com.
My registered ebay address is roma babbar govindpuri kalkaji 110019, india.
I had sold and iphone 5s in ebay item id is[protected]. This as the first time i was selling on ebay. I have a company salary account in axis bank in saket, new delhi, (Micr[protected].
I tried to register the same bank details in paisapay but the branch was not at all listed in paisapay. So i gave account details through email. Now the item has been sold and the buyer has accepted that item received but now last month i got a message from ebay saying that my account has been suspended and my paisapay remittance is on hold. Its 16882.85 rs/- on hold. Your remittance for paisapay transactions has been kept on hold.

Your current listings that offer paisapay will not be affected, and you can continue to offer paisapay on your listings. However, any paisapay payments you receive will not be transferred to your bank account. Now it is activate account but still not credit in my account.
On dated[protected] we're sorry to inform you that your paisapay prepaid remittance for amount rs. 16, 882.85 sent on 03-apr-16 could not be transferred to your bank account due to the following reason: incorrect details

Your paisapay prepaid remittance has been temporarily placed onhold. Your current listings will not be affected, and you can continue to offer paisapay on your listings. However, any paisapay payments you receive will not be transferred to your bank account.
On dated[protected] the registration details for your paisapay account were recently updated.
On dated[protected]
We're pleased to inform you that you have successfully completed the know your customer (Kyc) compliance by providing the required documentation. Paisapay
On dated[protected]

Your current paisapay prepaid account balance of rs. 16, 882.85 has been transferred online to your bank account. This amount was sent to your bank account as provided in your paisapay registration details and should reflect in your account in 3 days.

The remittance cycles and amounts mentioned below have been settled and remitted to you in this cycle and has been moved from the next remittance section to previous remittance section in your paisapay account balances for future reference. Please check your paisapay account balance section
Remittance dates amount disbursed
04-apr-16 rs. 16, 882.85
21-mar-16 rs. 0.00
Total rs. 16, 882.85


(Please note, the remittance cycles and amounts that are still pending to be remitted to you would be displayed in your paisapay account balance "next prepaid remittance section". Please check your account balance section.)


When the payment processing starts you will also receive an email, containing a remittance id, from the bank that manages paisapay payments.

If you do not receive the payment by the due date, you should contact your bank along with the remittance id as mentioned in the bank's email.

If required, please contact paisapay customer support for assistance.


Thank you,
Paisapay
On dated[protected] payment advice from citibank paylink

For the attention of:

Roma babbar
Babba in


Dear sir/madam,

Please be advised that the following payment will be made to you on behalf of ebay india p l -nodal a/c

Transaction reference: citin[protected]
Payer/remitter's reference no: [protected]
Beneficiary details: ********** / utib0000160
Payment method: electronic fund transfer
Payment amount: 16882.85
Currency: inr
Processing date: 20-apr-2016
Payment details: -vwxahgxscq


Kindly contact your remitter directly for any queries on the payment advice.

If you have completed your kyc earlier this would have been reset to incomplete for re-verification.

In order to safeguard user interest on ebay your paisapay remittance has been temporarily kept onhold till completion of kyc verification process.

To reactivate your paisapay remittances, please provide the following documents at the earliest:


1. Proof of identity - any one of the acceptable identity document
2. Proof of residence - any one of the acceptable address documents

Also i have sent the all my relevant documents and my bank statement. Now this was the first item i sold on ebay
Transaction reference: citin[protected] payer /remitter's reference no: [protected] . I have requested the all ebay team members please credit my payment in my bank account but till not received. Now that buyer has no issues with the phone and has already sent a mail for the same then why my payment is held up for more than a 3 months.
I am really frustrated.. Please take necessary action on this.

Thanks & regards

Roma babbar