[Resolved] Ebay.in — Supply of Defective Laptop

pradip kr mukherjee

from Dibrugarh, Assam

Address:	632014
Website:	eBay

Complaint Details
Item No.[protected], Claim Id:2180945.@eBay in India closed the claim abruptly. They are not honouring refund claim, supplied damaged laptop.. Making false promise .Beware of them. Should be shared with maximum.I shall make negative remarks at all possible way till get justice.but requires quick Claim refund. I'm being a LIC employee having a wide well wisher base. They responded about eBay negative. Pl. don't erode or customers.When n where matter ends. Solution how far? My son's batch mates are making fun about eBay. Do u listen?
See the plight. My son VIT student is suffering from defective Laptop supplied by EBay, his study is compromising. When I contact or write on Facebook they falsely say matter will be resolved wef 01/0716 .What their worthless Marketing Head is doing? Sucking money and passing leisure time? They say I have prove the defective/fault, what a joke.

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Oct 19, 2021

Complaint marked as Resolved

Returned the faulty item and refunded the amount.

eBay.in customer support has been notified about the posted complaint.

Aug 14, 2016

Updated by pradip kr mukherjee Escalation id: 060200, raised by son (details below):

PaisaPay ID: [protected]
Seller ID: online_shopping365
Item Name: Lenovo Thinkpad T410 14.1" Intel Core i5 2.5GHz # 4GB RAM # 256 GB SSD # Webcam
Reason of claim : Defective product received.

They request me to provide us with proof of Item not being as Described, Kindly send us the snapshot/images of the item in JPEG or PDF format. How it is possible? Since Battery is defective, Mother Board getting heated up, etc. Either eBay should recall the defective item or send technician to verify.

Verified Support

Aug 17, 2016

eBay.in Customer Care's response Dear Pradip Kr Mukherjee,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay