[Resolved]  eBay India — Payment successful but order failed on eBay

Address:	Gurgaon, Haryana, 560036
Website:	www.ebay.in

Please refund my money, I recently paid to one of my transactions on eBay India website using OLA Money Wallet. Surprised that money got deducted from my wallet using Billdesk as payment gateway and then got redirected to eBay stating transaction failed. I was surprised to see there was no eBay order generated. I called eBay India to make them aware of this transaction. I was given service request number # 1-[protected] . I was told that they will resolve this within 72 hours. This incident happened on June 8th 9.05 PM. Today is 13th June, as I did not hear back from eBay on any communication medium, I tried calling them again, I was on hold for approximate 26 minutes, then I spoke to another rep called Sohaib, He apologizes for the delay and says that he has raised a new request as he could not find any details on the previous service request number. I repeatedly asked him what is the status on the previous service request and he did not give me the appropriate answer and simply said "Each time you call eBay they need to generate new service request number". He gave me a new service request number: 1-[protected]. Rep says, please wait for another 72 hours and someone from back end team will get back to me. Again?. In a hope to see someone get back to me with refund information.
Transaction Details below
[protected][protected]
Vendor: Ebay website
Transaction on BillDesk
Transaction ID: C7A4-KF1A-9KUX
Amount: 720.90
Time: June 8th 2016 8.39.21 PM.