[Resolved] eBay India — Refund not received
Kangra (h.p.), India
eBay approved my refund on "Thu, Oct 24, 2013 at 5:05 PM" for 'item not delivered' but never actually refunded any money to my bank account till date. (Item ID:[protected] Claim ID : 290040). When contacted they provide a copy paste reply that refund will be credited in 3-5 days, on contacting again after 10 days they said refund is already processed and asked me to provide a copy of bank statement to [protected]@ebay.com which I provided. It clearly showed no said refund from ebay. I have not received reply to any of my future emails and phone calls after that. Their Customer support is polite at first but when they realize that they can't help me with the matter they simply cut me off the chat or hang up the phone despite me being polite. After spending about 3 hours on phone with their 'Customer Support' and writing about 50 emails I had to give up and forget about my hard earned money :(
Complaint marked as Resolved
On Jan 29, 2014 eBay India sent me a message here via ConsumerComplaints.in:
"We have taken a note of your details and will get back to you with a resolution at the earliest."
On Mar 5, 2014 I received another message here via ConsumerComplaints.in:
"We have processed your refund on 28th Feb 2014."
I received the said refund the same day on Mar 5, 2014.
eBay India : +1
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