eBay India — Unfair Suspension

Address:Mumbai City, Maharashtra

I recently started a seller's account on eBay with the username - sendanicegift. I submitted all the required ID proofs and address proofs to complete my registration on May 18, after which I moved ahead and listed a few items and started generating sales within a few days. But now all of a sudden eBay has suspended my account permanently for reasons unknown to me. When I tried appealing against the decision, all I've got is a reply from their Trust and Safety Team that they can't reveal the reason for the suspension due to eBay policies. This is just plain ridiculous. Why does eBay even provide an option to appeal if they are not going to offer any information regarding the suspension?It seems eBay India only wants sellers who overprice products and pathetic services. All the products I was offering were priced significantly lower than all the current listing on eBay and yet I'm the one who gets banned. That's not all, the sellers currently selling these items have received several negative feedbacks. If you don't believe me, go and check out the complaints on their forum - community.ebay.in. Instead of taking action against all these sellers, eBay is more interested in suspending accounts. No wonder they have fallen behind in the Indian eCommerce market. Just wanted to give a heads up to all those interested in opening a seller account on eBay, stay away. Instead go and sell your products on Amazon, Snapdeal, Shopclues who are way more professional and will do their best to help you. If you rely on eBay, you're doomed. You won't know when they'll suspend your account and you'll be left off with nothing. However, if you have an inferior product and you are willing to put a ridiculous price tag on it, eBay India will welcome you with open arms. Stay away from eBay India at any cost if you don't wish to burn your hands.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information