[Resolved]  eBay — Samsung s6 32gb

Address:

Bhilwara, Rajasthan, 311001

*ebay a big fraud, cheated and irresponsible company*

I ordered samsung s6 phone from ebay website on 09/march/2016, i paid 26000 inr using paisa pay, worst part is i received the parcel box which full of white printing papers and, there was no samsung s6 phone in that. They even never sent the bill with the box.

I tried contacting ebay customer care by call and email almost more than 500 times with giving all the evidences as proof, however never received any positive response, whenever i called ebay they said, please wait for 48 hrs. Even after that we never received response and at last ebay says that we will never pay you back, we did the investigation.

It’s complete a fraud case, ebay cheated with me.

Ebay is responsible to deliver the itemized material till user however seems ebay is not taking any kind of responsibility, i tried dialing the seller who switched off his mobile just after 1 discussion and never receiving the calls again. Don't you think, because he is liar, a fraud seller? I purchased from ebay and ebay must be responsible for everything. I am not sure how ebay investigation team closes the case saying we delivered the phone even when they are not able to contact seller.

Ebay the irresponsible, a cheat and fraud company, who never understand customer concern at all. A company who is looting we indians.

Speed post authorities confirmed that they delivered the package material.

I am fed up doing follow-up, calling on customer care several times. When will i get my money back?


Paisa pay id: [protected]
Claim id: 1797984
Contact :[protected],[protected]