[Resolved] Ecom Express — complaint on delivery code [protected]

srinivas ramisetti

from Nagercoil, Tamil Nadu

Address:

Wipro Limited,Gate No-6,, No 72, Keonics, Hosur Rd,Electronic City phase-1, Bengaluru, Bangalore, Karnataka, 560100

Hi ecom express team,

This is srinivasu and i have ordered woodland shoe on flipkart and it was delivered today through ecom express

Delivery item code ecom express - [protected]

Here i have attached the delivery details also.

The ecom express delivery boy delivered the same to me. But the boy was very rude even doesn't have sense to talk with the customers. I was just looking my courier and the boy shouted at me and talked some abused words in local language "kannada". Is this the behavior or manner to talk with the customer. Plz trained them first then send them to the respective customer.

My personal advise dont recruit this type of cheap fellows and dont spoil your company name. (Too much rude behavior).

Regards,
Srinivasu r

+1 photos

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Jun 20, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.

We understand that your experience with our service has not been congenial. However it is our earnest request to you to give us another chance to let you experience the best part of our service.

Regards,
Ecom Express Team