Ecom Express — delivery boy denied for doorstep delivery

Address:DHANBAD, Dhanbad, Jharkhand, 828122

I ordered a product from myntra on 5th october 2019., but till now it is not delivered yet. Yeasterday it was out for delivery but when i contacted a delivery person he totally denied to come doorstep delivery and misbehave with me. After that, a msg came last night that delivery failed due to the wrong address. I was totally surprised at that particular address all delivery, amazon such other type of other delivery people come and deliver their product but ecom express person denied to come. Please help me it is a prepaid product.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Oct 15, 2019
Updated by [email protected]
AWB NO [protected]
Verified Support
Oct 16, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6399
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information