Ecom Express — delivery man is not returned my product to seller of my product

Address:garm.post.hardoli word no.14, Rewa, Madhya Pradesh, 486556
Website:www.ecomExpress.com

I ordered a jeans pant and after I checking of my jeans my jeans is not perfect size so I decided for return my product and submit return request and next day courier boy came and pickup my product from my house but he is not send update pickup status in flipkart so flipkart is have any update status for my pickup status that's why flipkart and seller has not processed my refund yet my E com service In Sirmaur District Rewa Madhya Pradesh
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your query.

Regards,
Team ECOM Express
Complaint comments 

Comments

Even not showing the tower, since last one week, payment on delivery, I payed₹1750/-.So please replace the given Nokia E 63 or refund my money immediate
I buy a product from flipkart, and econ express supposed to deliver this item... But delivery boy miss treated me and nit deliver my product yet, please look forward to this matter other wise I am moving to consumer forum.
AwB no:- [protected]
Ecom Express Customer Care's response, Jul 27, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

As per our records your shipment 8525773589 has been returned back to your shopping portal as we were unable to deliver as per the expected date of delivery.

So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team ECOM Express

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