Ecom Express — delivery negligence.... | |||
I ordered some products from amazon... and was delivered by ecom... but later 2 of my product was returned without even trying to deliver or contacting me... again I got a message for delivery of one product I ordered on amazon (awb[protected] I wait to be contacted but nothing happen so I went to the place of delivery in our area at about 3:35pm but was told that the delivery boy has already left... when I track my order I saw a msg o[censored]ndelivered because o[censored]nlocatable addrress ... if it is so then how on earth did they delivered five of my previous product to the same addrress????... kindly arrange for early delivery of the same.. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same. Regards, Team ECOM Express Verified Support Nov 25, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal as we were unable to deliver as per the expected date of delivery. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |||
 2 Comments | |||
Comments
I ordered my product from flipkart . At first attempt i was unable to take call and they didn't made the 2nd attempt yet. On asking they said there are a lots of packages so we don't make 2nd attempt.
Ecom Express Customer Care's response, Nov 6, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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i am booking a product 11-10-19 from flipcart he shipping through
ecom expres 21-10-19 is a devilry date but ecom expres not deliver my product
not nay respond
I had booked a product from Flipkart
he send from E com express but is not deliver my product
E com express devilry not nay call me he is update me from SMS Your address
is not located but
E com express already send me 2 product on same address
please solve my problem
Greetings from ECOM Express!
With the reference to your query regarding the AWB number 2532495242, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express