[Resolved] Ecom Express — Ecom Express package not received but the tracking status showing package delivered.

[Resolved] Ecom Express — Ecom Express package not received but the tracking status showing package delivered.

D dharanidharan993 Jul 29, 2021 Aug 6, 2021 This thread was updated on Aug 6, 2021

Hello, Tracking number: [protected] Order Number : 12564236TOE29575FD I have order a product from firstcry.com and it was shipped via Ecom Express. The Ecom Express tracking page show the package is delivered but i haven't received the package. Delivery agent called me on[protected] to inform the product will be delivered on 28th July 2021. However, i didn't received the package on[protected] but in tracking page, the status showing as delivered. I tried to connect the nearest Ecom Express agents but no help. Also, I cross checked with neighbour too but they haven't received the same. Please do the needfull. +1 photos Was this information helpful? No (1) Yes (2)
Aug 1, 2021 Complaint marked as Resolved Checked with nearest delivery hub by visiting the office and got the package delivered. Ecom Express customer support has been notified about the posted complaint.
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Comments

Dj jenk

Aug 2, 2021

I have ordered jeans pant ...now I want to cancel my order.

Sreyoo

Aug 6, 2021

Hello
I am a meesho reselller and have been calling ecom express for several times. As I got my product notification at 28 July. Today it is August 6 and I haven't received the product. What service is this. Now it is showing RTO lock. I want the product at the earliest. Do give a solid and correct reply asap.
If I could go and pickup its okay. But no reply from any side is like so bad and consuming this much days.
So bad