Ecom Express — fake combo product & one item missing

I have ordered the combo product (Samsung 25000mah power bank, samsung& samsung bluetooth) on 18th aug 2017. I received the package on 26th and paid the amount @1049/-. When i opened the pack, i found bluetooth is missing in that package. And also found fake 128gb samsung card& fake samsung 25000mah power bank. Awb no :[protected]. Due to this reason i would like to return the product. So accept the product and return back my amount as an early date.
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Ecom Express customer support has been notified about the posted complaint.
Aug 30, 2017
shankar gouri's response
I want my money back.
Complaint comments 

Comments

Product replace, tracking no=[protected], order date =18/08/2017, delivery date=22/08/2017, please replace this product, order Mai pura saman nhi mila hai
My name is shankar.I ordered power bank of mi. But I received a damanged one and the slot of data cable is not working.And the watch which has given free is also damaged one. So I want to return back it.And please dont make fools to customers by given like this offers. I completely disappointed with the product and service.

My name is shankar.I ordered power bank of mi. But I received a damanged one and the slot of data cable is not working.And the watch which has given free is also damaged one. So I want to return back it.And please dont make fools to customers by given like this offers. I completely disappointed with the product and service.
Delivery expected by Tue, Aug 29th '17
but not delivery for me

Order Details for Flipkart
Order ID
OD[protected] item)
Order Date
Thu, Aug 24th '17 4:16 PM

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