[Resolved] Ecom Express — I'm complaining about an undelivered product | |||||
I ordered a product from amazon last week. And now fit 3 whole days they are saying that the product is out for delivery. 3 days!!! Really? I called the delhi no of ecom express and they said that our address is all good and it's clear and all that. They even said that they called me but my no was switched off. That is a lie i have not received any calls and my phone was never switched off. Please redress this. I am very angry with the service or lack of it and i will be there to receive the package and show my displeasure as well. Was this information helpful? | |||||
Jun 18, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support May 18, 2018 Ecom Express Customer Care's response Dear Nisthula Thampuran Krishna, Greetings From Ecom Express We regret for the inconvenience caused to you.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance. Regards, Ecom Express Team | |||||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express
As you want to know about the status of the shipment no. 237808770, we are unable to fetch the tracking details. We request you to kindly recheck the 9 digit tracking number or you can contact your shopping portal for assistance.