Ecom Express — Libas Women Kurta and Palazzo Set Rayon

Address:Kolkata

I ordered this set of kurta and plazo on 9th October from Flipkart and it soon got shipped to ecom express. It was to be delivered by 14th October and the shipment was quite near from where i ordered the product. If it was to be delivered by Ekart logistics it would have been delivered way before the estimated date. I'm hugely disappointed with Ecom express i talked to their customer executive as well they themselves were unsure about where exactly my product is and what happened to it. I needed that dress by 16th and today is 18th October still nothing on the tracking page or anything.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
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