[Resolved] Ecom Express — my product is in my nearest hub from 4 days ago. but they not delivering me | |||||
My order id[protected]. It was reach my nearest hub 4 days ago. But they dont delivering me. Contacting flipkart they saying we cant do anything. Its seller and coriour partner fault. If flipkart cant do anything then why they keep this type of seller and customer service. Worst flipkart and ecomm express services. There should be some rule that they cant keep order in hub more than 24 hour. They have to deliver it Was this information helpful? | |||||
Dec 2, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Ecom Express Customer Care's response Dear Smrutirekha Parida, Greetings From Ecom Express. With reference to your query regarding the shipment has been delivered on 30 Oct, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected] Regards, Team Ecom Express | |||||
 2 Comments | |||||
Comments
We are sending pkts thru Ecom Express with AWB No.[protected] to Ludhiana. But the branch not deliver the pkt and give wrong statement for non deliveries and manager misbehave us and tell us (Tumhara packet nahi karunga, tumhare se jo hota h kar lo) and return the pkt. we bear to and fro charges for that. This is reddiculas.
Ecom Express Customer Care's response, Oct 31, 2018
Verified Support
Dear Sir,
Greetings from Ecom Express!
Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.
As per our records your shipment 969102808 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ecom Express Team
Greetings from Ecom Express!
Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.
As per our records your shipment 969102808 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ecom Express Team
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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But till now not received in their tracking section always show delivering today.
But no body contacted yet.
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express