Ecom Express — non delivery of products | |||
I had ordered a product on 6-9-2014 through rediff.com vide way bill no[protected] to hyderabad. but so far i have not received the same, whereas the sms has come to me that it has been shipped by ecom express service. Hence, please make it convenient BISHNU PRASAD PATRO PLOT NO.21, VANASTHALI HILLS VANASTHALIPURAM, HYDERABAD 500070 CONTACT NO.[protected] [protected]@YAHOO.COM Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I HAVE NOT RECEIVED MY COURIER
Respected sir/ madam, I am Vishwadeep Patil and my courier tracking no is[protected]. which has send through shopclues.com. kindly do the needful at the earliest Regards vishwadeepCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Here is the status as updated by the ecomexpress website.
I am still waiting for the shipment t arrive. All the attempts to call the customer care with ecom express or fashionand you had been futile.
The customer care people have committed me the delivery of shipment on urgent priority every time I called up. I followed them on almost every day after 2nd June as the shipment was promised within 11-13 days of placement of the order.
Overall this had been a very disappointing experience with "Fashion and You " as well as ecomexpress.
[protected] | 14:07:35, AHMEDABAD : Shipment sent for Delivery[protected] | 18:50:49, AHMEDABAD : Undelivered (Reason Code : 227 - Residence/Office Closed) (False claim by the company, my house was not closed even for a min)
[protected] | 11:52:33, AHMEDABAD : Shipment sent for Delivery
[protected] | 22:11:18, AHMEDABAD : Undelivered (Reason Code : 227 - Residence/Office Closed)
[protected] | 11:57:39, AHMEDABAD : Shipment sent for Delivery