Ecom Express — not delivered and product returned | |||
I bought a product from amazon no:[protected] Anyone not attend for delivery attempt and the product was returned. What will i do...? E com is a cheating company.. This is the worst experienced. The delivery boys not attempt to connect me for the delivery. Than how can you returned my product...? Not only for this one product. The rajakumari idukki boys repeatedly doing this much... I Please give a proper reply... Otherwise i'll complaint against you... Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query. Regards, Team ECOM Express Verified Support Nov 15, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express | |||
 2 Comments | |||
Comments
I have a purchased a product from flipkart and received an SMS yesterday with a contact number and PIN and it was mentioned that the agent will contact - ecom express Rajakumari. I have not received any call from anyone from ecom and received an SMS in the evening 'the package was undelivered as the address was unlocatable'.
I have received multiple packages from amazon and flipkart in the past through ecom and now the address is vanished into thin air? If your guys can't deliver packages, just mention the same rather than giving unreliable excuses.
I have received multiple packages from amazon and flipkart in the past through ecom and now the address is vanished into thin air? If your guys can't deliver packages, just mention the same rather than giving unreliable excuses.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express.
Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Ramen
Team Ecom Express