[Resolved] Ecom Express — product is not delivered but marked as delivered | |||
Hi I placed order in myntra for 5 products on 10th october. And 2 products where delivered successfully from ekart logistics. And rest 3 products where shipped from ecom express. 1 product with the tracking id [protected] was marked as delivered on16th october, delivery person didn't call me or delivered product but he updated the product as delivered with the signature. And thereare 2 more products shipped from same courier and it's out for delivery since 2 days and it's marked undelivered by the delivery person without calling me and the tracking ids are[protected] and[protected]. Seriously its very disappointing service nd frustrated by this. I need resolution as earliest on thisand all the 3 products delivered. And i need the delivery person contact number too. Was this information helpful? | |||
Nov 23, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Ecom Express Customer Care's response Dear Shanaya, Greetings from Ecom Express! We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer helpline no. [protected] Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express