Ecom Express — Product not delivered. | |||
I had ordered a mobile phone from Snapdeal on 18.11.2014. On 19.11.2014 it reached Ecom Express Belgaum hub.Even after 6 days the product has not been shipped and it is still at Belgaum.Such a delay from the courier company canot be justified.Request you to deliver the product as early as possible. Way bill No.[protected] Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
It's showing out for delivery but I didn't get yet and also not attending call
Ecom Express Customer Care's response, Jan 2, 2019
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
I have ordered through jabong, i haven't received the product and, they messaged me as the product is delivered, still no response from the courier service, And the product havent received till now, without delivering the item, i am going through this compalint to consumer court againt jabong, aswell as ecomexpress, because its already paid so product delivered to someone else i guess, i haven't received product i ill go to court no matter
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Shuhaub's reply, May 27, 2019
I have experience lot of issue with ecom express courier
Ecom Express Customer Care's response, May 29, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.
Regards,
Team ECOM Express
Greetings From ECOM Express.
We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.
Regards,
Team ECOM Express
Ecom Express Customer Care's response, Jul 23, 2019
Verified Support
Dear Sir,
Greetings
Please share your alternate contact number to assist you.
Regards,
Ecom Express Team
Greetings
Please share your alternate contact number to assist you.
Regards,
Ecom Express Team
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team