[Resolved]  Ecom Express — product not delivered fake information

Address:New Delhi, Delhi, 110058

I ordered AWB [protected] wireless earphones from latestone.com its expected delivery date was 10th july but no delivery attempt was done by E.com however today its showing status as delivered. Why you guys are showing fake information when no delivery attempt was made i havent even received any call from you guys.
Take an immediate action and deliver my product i have already paid in advance
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Aug 12, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay in delivery . As you want to know about the status of the shipment no. [protected], we are unable to fetch the tracking details. We request you to kindly recheck the 9 digit tracking number or you can contact your shopping portal for assistance.

Regards,
Ecom Express Team
Jul 12, 2018
Updated by Ratandeep Singh Khalsa
AWB number updated[protected]
Complaint comments 

Comments

I booked a HDMI multi port from Amazon.They delivered the product through your service.The delivery boy without delivering the product to my home he simply giving the messages that I am not paying the amount.My tracking no. is[protected].please solve the problem.

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