[Resolved]  Ecom Express — product not delivered while message of delivery sent

Address:Mandsaur, Madhya Pradesh, 458001
Website:Myntra

You send message on my registered number that product is delivered on 12-01-19 but its[protected].30 pm and i am still waiting for the product. You are providing worst service because your r not delivering product and sending message of delivery and creating confusion. I want my product tomorrow anyhow. Otherwise i will bring this issue to the consumer court.
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Feb 16, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Jan 13, 2019
Updated by Shailendra Singh Jhala
My MYNTRA AwB[protected]
Verified Support
Jan 14, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide screen shot of the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express
Complaint comments 

Comments

The tracking shows product is delivered. But I havent received my order from nykaa!!!

The delivery person has not even called me!
This is very irresponsible
Kindly look into this and let my product delivered
This is a prepaid product!
Ecom Express Customer Care's response, Jan 15, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

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