[Resolved] Ecom Express — products always undelivered in gangtok sikkim | |||
Ecomm express employees in gangtok area are not delivering the product. Sometime they call and ask us to pick up the products ourself. And there office is 8 to 10 kms away from my home. I had placed an order 15 days ago and it is still undelivered. And i order a product again via bluedart n it has reached me within 4 days. Please look over this matter and please send my product home of tracking no[protected]. Was this information helpful? | |||
Mar 1, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jan 29, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express! Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Regards, Team Ecom Express | |||
 4 Comments | |||
Comments
Fake product, BAD product and not continuing speaker and headphone.
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Reply
My order had been placed but not deliver time taken 25th Jan today 24 Jan three day consecutive problem that pickup reschedule for next day i have some body help me know if you are not deliver this no.[protected]?????
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Ecom Express Customer Care's response, Jan 31, 2019
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. Request you to kindly wait for 24 hrs or you may contact your shopping portal in this regards.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. Request you to kindly wait for 24 hrs or you may contact your shopping portal in this regards.
Regards,
Team Ecom Express
Pickup lene bhi nahi aaye hai aur office ka mobile no.[protected] bhi swictch off hai
Chhabi enterprisses's reply, Jan 22, 2019
Tracking i.d no.974213423
Ecom Express Customer Care's response, Jan 31, 2019
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
Thank you for writing to us.With reference to your query regarding the airwaybill number 974213423, the said shipment is out for delivery you may receive the same shortly.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us.With reference to your query regarding the airwaybill number 974213423, the said shipment is out for delivery you may receive the same shortly.
Regards,
Team Ecom Express
He received extra products from me. order number is[protected]. He forcefully asked me extra products which I gave return from Myntra. Please do needful
Ecom Express Customer Care's response, Jan 31, 2019
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query regarding the Airwaybill Number. 524923918, the said shipment is currently in transit to delivery center. Request you to kindly contact your shopping portal in this regards.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query regarding the Airwaybill Number. 524923918, the said shipment is currently in transit to delivery center. Request you to kindly contact your shopping portal in this regards.
Regards,
Team Ecom Express
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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