[Resolved]  Ecom Express — reg: blackberry scrap mobile is received instead of vivo y53

Address:

625562

Hello team,

Snap deal reference no : slp[protected]
Invoice no - sd71c[protected]
Ecom express tracking id[protected]
Delivered on :[protected]

We have ordered vivo y53 black colour on the date of 21st march 2018, invoiced date on 23rd march 2018... But it was delivered april 1st... The box was packed nicely and it was delivered through e-com express... Snap deal reference no : slp[protected]
Ecom express tracking id[protected] invoice no - sd71c[protected], seller - mobile king from kanpur... We are so surprised of that we have received blackberry scraped piece instead of vivo y53... Which was packed instead of put it in to the dust bin... We have opened the box infront of the ecom delivery executive... He said that will escalate to their team and will take it back on monday... Because the day he was delivered on sunday... But he never turned back... Then we went to e com office and met mr. Alakar (Mobile no-[protected]) who was heading the branch... He said will escalate with the ho and snap deal will get it done... But still its happening... Kindly request some one to take care of the issues and negligence of employees...
Payment method cash on delivery payable amount rs. 8300

Regards,

Rajesh kannan. D
[protected]