Ecom Express — samsung u flex

Address:Near Gandhi center, 522181

I am here to tell that someone from the ecom express near by my village thta delivery boy took 150ruppes extra from me and i want my money back so please kindly trust me that i want my money back and i will be there to pick my money
My address
Vemula koteswarao
Gandhi center, jujjuru
521181
The coriour boy took extra money from me so please kindly send my money back
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express
Mar 18, 2020
Updated by Nanusai Nani
?<Club Factory?> Your package for SO[protected] has been delivered successfully.
Complaint comments 

Comments

I got message that due to incomplete address or failed to reached you over the phone so... I didn't get my parcel soo.. help me to get my parcel my tracking number is [protected]
My address is village bagrian, p/o Alma, teh : Gurdaspur, pin 143517

Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8607601783, as per our records the said shipment has been delivered on 9th at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Ramen
Team ECOM Express
I HV order a body shaper product by it is not so good or it is to big. I HV refund my money back coz in video they show picture is different an I get it's different piece so I DNT want tht product
Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team ECOM Express
Your delivery man doesnot deliver my product but i told your one excutive to deliver my product one time in phone but they failed the delivery and say undelivered but he first say that he will deliver the product.please contact them.
Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team ECOM Express
Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express
Its an online order from amazon

Today your people make call and ask the location in vadakara after that ...i got massage.. there was a failed delivery attempted. What you mean by attempt just make a call.. ??

Also please let me know the exact contact person number and your address in vadakara...

Waiting for your reply... at the earliest
Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express
Ecom Express Customer Care's response, Mar 11, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Ramen
Team ECOM Express

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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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