[Resolved] Ecom Express — showing pickup rescheduled for 6 days

[Resolved] Ecom Express — showing pickup rescheduled for 6 days

A apoose141 from Varanasi, Uttar Pradesh

I ordered an item on myntra on 8th august, on 10th august in myntra site it showed 'item is shipped' with awb number:[protected], but while checking ecom express site it shows pickup reschedule from 10th august to 16th august no movement, usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. I think they don't care about their customers Was this information helpful? No (0) Yes (2)
Sep 10, 2019 Complaint marked as Resolved On the same day i complained at evening the item moved and i got my product Ecom Express customer support has been notified about the posted complaint.
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Dodiya Suryadipsinh

Sowing Pickup Rescheduled for 8days.. please helpme

Ecom Express Customer Care's response, Sep 25, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

Azith

from Delhi, Delhi

My RTO stucked just 14Okm long 140km long to me, almost 25days over, AWB [protected]

Ecom Express Customer Care's response, Sep 28, 2020

Verified Support

Dear Sir,

Greetings From Ecom Express.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment. We have noted your complaint and shall coordinate with our center for current status of the shipment for further connection.

We shall keep you updated.

Regards,
Ramen
Team Ecom Express

Ecom Express Customer Care's response, Sep 29, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express

Vr123456

I ordered a couple of items on myntra on October 19th and from then.the status is always pickup rescheduled.. When I checked it on myntra its showing as the item is shipped.. It's been 4 days alredy..

mahachiru

I ordered a product in meesho, due to Quality issue I returned my parcel. They arranged Ecom Express so I Got call from [protected] number
Pick up boy picked my parcel. But night I got a shocking msg.
Your ONLINE return pick up order 45966340_1 of Trendy chanderi fl.. failed as you asked to reschedule.For further instructions, click http://ecxp.in/?q=[protected]

I don't know whom to I contact..
Please help

Manikant11

I ordered from myntra and the delivery partner Ecom express. When i tracked my order on ecom exoress it is showing pick-up rescheduled from last 4 days. And on myntra it is showing item shipped.