Ecom Express — The way they treat their customers

Hemani Garg

from Karnal, Haryana

Address:	New Delhi, Delhi, 133001
Website:	ecomexpress.in

I placed an order which was coming through them 15 days ago. It takes only 3 days to reach the order usually but they took around 15 days and did not update me about the order. When I called them they did not respond nicely . Moreover cut my call saying that they are forwarding to a senior. 4-5 times I have talked to them but their response is so poor and they are taking customers for granted.

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Ecom Express customer support has been notified about the posted complaint.

Apr 07, 2017

Md Mustak Ali's response Kirpiya karke jald memory badlde

Apr 07, 2017

Md Mustak Ali's response Order details [protected]

Apr 25, 2017

Vicky Chaudhari's response My order about details

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Comments

sachinpatil4858

from Pune, Maharashtra

I ordered from amazon.in and parcel delivered by ECOM EXPRESS Kolhapur branch.Parcel was prepaid so showing id proof was ok, but delivery boy demanded for taking photo on his mobile of my id proof i.e. Adhar card. I told him that i will only show my Adhar card but he should not take photo of that. Company should instruct not take photo of id proof

Md Mustak Ali

from Allahabad, Uttar Pradesh

Memory jab se liya hai tab se kam nahi kar raha hai usme jo kuchh bhi bharte hai wo memory nikalne ke bad khali ho jata hai kirpiya karke ise badlde

Md Mustak Ali

from Allahabad, Uttar Pradesh

Memory jab se liya hai tab se kam nahi kar raha hai usme jo kuchh bhi bharte hai wo memory nikalne ke bad khali ho jata hai kirpiya karke ise badlde

Vicky Chaudhari

from Pauni, Maharashtra

Combo of 2 Samsung power bank is to faltu please to returns please phone number get