Edureka — Counselor talking rude

Hi Edureka Team,

One of your Associate called me and suggested a course and sent details over mail, However I said “I will revert you over mail if I'm interested in any of those courses”. She texted me on WhatsApp at 03:58 PM. As I'm busy, I didn't revert her. As I'm working on my tasks, and Again she called me at 6:44 PM the number [protected], As I'm driving I have not answered the call. She started talking very rude.
Attaching the screenshots for reference. I request Jisha to understand the situation of Customer and act according to it and talk properly, and I request Management to coach the associate how to talk and react to customer properly.