[Resolved]  Edureka — disgusting experience with edureka: cancellation policy

Address:Bangalore, Karnataka, 560066
Website:www.edureka.co

I was on a lookout for data analytics with r training, conducted by the experts. I heard about edureka, and called them up for registration. After having discussion with the staffs, i joined their session. I made the payment online. But after two weeks, i started realizing the sessions were very slow and few of the candidates taking the sessions are just neophytes in the it world.

The classes were held as if they were for beginners, and not for intermediates, or who knows stuffs about data science or analytics. Still, i continued for few more days to see whether i should opt for cancellation or not. But, trust me, edureka’s trainers are not at all professional, and their course module is simply not up to the mark. With a very basic syllabus and untrained faculty, they are out to cheat students.

Hence, i sent them a cancellation email to please give me the refund. But, i was surprised to find they asked me to opt for any other course, but none of the courses suited my need. So, i again contacted them over phone and they said they will give me a credit note, instead of refund, which was simply so unfair. I am yet to get the refund, and i am highly dissatisfied with their services. Beware guys, edureka is definitely not a good option to consider.
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Sep 21, 2017
Complaint marked as Resolved 
Edureka customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Edureka Customer Care's response
Dear Pallavi,
Hope you are doing well.
I am really sorry for your unpleasant experience with Edureka.
We would be glad to hear from you about the issues you have faced at edureka; and trust we have not let any customer down.
Please provide your registered email id, so we can get in touch with you and provide you a resolution.
I will request you to please send your issue to : [protected]@edureka.co
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