Consider this email a scathing indictment of your abhorrent conduct and the woefully substandard service I have endured since enrolling for the Salesforce certification on your online platform. I will not mince words—I demand an immediate refund, and I expect you to rectify the following reprehensible offenses:
Deceptive Coercion and Brazen Lies: Your team members shamelessly employed deceitful tactics during the enrollment process. Despite my explicit requests for more time and financial readiness to proceed with the EMI and course, you ignored my pleas and coerced me into an enrollment I made it abundantly clear I did not want. Your blatant disregard for my concerns is nothing short of despicable.
Absence of Guidance and Transparency: It is nothing short of a disgrace that, after enrolling, I was left utterly clueless with no guidance on how to navigate your labyrinthine platform. To add insult to injury, crucial policy details were intentionally withheld, leaving me blindsided and wholly ignorant of what I had unwittingly gotten myself into. This level of negligence and incompetence is unforgivable.
Live Class Neglect: Let me reiterate the fact that I have not attended a single live class since the inception of this course. The sheer pointlessness of my enrollment is an indictment of your utter failure to deliver the educational experience promised. Your incompetence knows no bounds.
Unacceptable Video Quality and Deceptive Promises: On May 13, 2023, I attempted to access the self-paced course, only to be greeted by appallingly poor video quality. Despite repeatedly bringing this glaring issue to your attention, you have shown a complete lack of concern and effort in resolving it. Your empty promises of a resolution within a few hours have proven to be nothing but deceitful tactics designed to string me along. Ten days have passed, and I am still stuck with unwatchable content. Your complete lack o[censored]rgency is infuriating.
Untouched Course Materials: I want to emphasize that I have not accessed a single course recording on your portal. The absence of any engagement from my end serves as a clear indication of my intention to sever all ties with your dismal program.
Had your organization possessed an ounce of integrity and provided transparent policy details prior to my enrollment, I would have made an informed decision promptly. However, your litany of failures and utter disregard for my concerns leaves me with no choice but to demand an immediate refund of the amount I paid for the Salesforce certification.
I demand an expeditious resolution to this matter. Failure to provide a swift response and initiate the refund process will leave me with no alternative but to pursue every available legal avenue and expose your fraudulent practices to the relevant authorities and consumer protection agencies.
Gravely disappointed and disgusted,
Nidhi Buddhiraja
Consider this email a scathing indictment of your abhorrent conduct and the woefully substandard service I have endured since enrolling for the Salesforce certification on your online platform. I will not mince words—I demand an immediate refund, and I expect you to rectify the following reprehensible offenses:
Deceptive Coercion and Brazen Lies: Your team members shamelessly employed deceitful tactics during the enrollment process. Despite my explicit requests for more time and financial readiness to proceed with the EMI and course, you ignored my pleas and coerced me into an enrollment I made it abundantly clear I did not want. Your blatant disregard for my concerns is nothing short of despicable.
Absence of Guidance and Transparency: It is nothing short of a disgrace that, after enrolling, I was left utterly clueless with no guidance on how to navigate your labyrinthine platform. To add insult to injury, crucial policy details were intentionally withheld, leaving me blindsided and wholly ignorant of what I had unwittingly gotten myself into. This level of negligence and incompetence is unforgivable.
Live Class Neglect: Let me reiterate the fact that I have not attended a single live class since the inception of this course. The sheer pointlessness of my enrollment is an indictment of your utter failure to deliver the educational experience promised. Your incompetence knows no bounds.
Unacceptable Video Quality and Deceptive Promises: On May 13, 2023, I attempted to access the self-paced course, only to be greeted by appallingly poor video quality. Despite repeatedly bringing this glaring issue to your attention, you have shown a complete lack of concern and effort in resolving it. Your empty promises of a resolution within a few hours have proven to be nothing but deceitful tactics designed to string me along. Ten days have passed, and I am still stuck with unwatchable content. Your complete lack o[censored]rgency is infuriating.
Mental and Emotional Torture: The relentless barrage of your incompetence, coupled with the financial burden of the EMIs, has taken a severe toll on my mental and emotional well-being. I am forced to cope with the distress caused by your gross mismanagement through medication. Under these circumstances, it is imperative that I discontinue this course immediately. My well-being should not be sacrificed for your ineptitude.
Untouched Course Materials: I want to emphasize that I have not accessed a single course recording on your portal. The absence of any engagement from my end serves as a clear indication of my intention to sever all ties with your dismal program.
Had your organization possessed an ounce of integrity and provided transparent policy details prior to my enrollment, I would have made an informed decision promptly. However, your litany of failures and utter disregard for my concerns leaves me with no choice but to demand an immediate refund of the amount I paid for the Salesforce certification.
I demand an expeditious resolution to this matter. Failure to provide a swift response and initiate the refund process will leave me with no alternative but to pursue every available legal avenue and expose your fraudulent practices to the relevant authorities and consumer protection agencies.
Gravely disappointed and disgusted,
Nidhi Buddhiraja
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